ABOUT US
Fidelity Cat Claims Incorporated is a multi-line claims handling company that can handle any type of claims situation. Our extensive resources allow P&C insurers to expand their capabilities during times of disaster without overtaxing their own staffs or systems. We deliver superior quality with minimal cycle time and exceptional customer service Our team of adjusters and management personnel has experienced all types of catastrophe situations, and we stand ready to help you overcome the trying times associated with catastrophes.
Our flexibility, continuity and an extensive base of insurance related services allow Fidelity Cat Claims to continue to excel and exceed client.
Our flexibility, continuity and an extensive base of insurance related services allow Fidelity Cat Claims to continue to excel and exceed client.
PAPERLESS CLAIMS
Our technology department has developed several innovative ways to generate all the data a company needs presented in a paperless manner, which saves you time, money on printing, and allows you to monitor your claims more securely and faster than ever.
SUPERIOR CUSTOMER SERVICE
Through technology and training, we constantly enhance and upgrade our operating capabilities. All losses are immediately assigned to an adjuster. Contact within 24 hours is mandatory, and a 48-hour inspection is expected if conditions permit. Before being submitted to the carrier, every loss is examined by either our Home Office staff or on-site field supervisors. The file is reviewed for timeliness of insured contact and inspection, accuracy of coverage interpretation and damage assessment. We will verify that the loss was reviewed with the insured and that an agreed-upon settlement was negotiated.
Customer service and prompt response to our client and your customer is a priority for us at Fidelity Cat Claims.
Our technology department has developed several innovative ways to generate all the data a company needs presented in a paperless manner, which saves you time, money on printing, and allows you to monitor your claims more securely and faster than ever.
SUPERIOR CUSTOMER SERVICE
Through technology and training, we constantly enhance and upgrade our operating capabilities. All losses are immediately assigned to an adjuster. Contact within 24 hours is mandatory, and a 48-hour inspection is expected if conditions permit. Before being submitted to the carrier, every loss is examined by either our Home Office staff or on-site field supervisors. The file is reviewed for timeliness of insured contact and inspection, accuracy of coverage interpretation and damage assessment. We will verify that the loss was reviewed with the insured and that an agreed-upon settlement was negotiated.
Customer service and prompt response to our client and your customer is a priority for us at Fidelity Cat Claims.